Refunds and Returns Policy for thebluelightblockers.com
Effective Date: August 5th, 2023
- Introduction
At thebluelightblockers.com, we want you to have a satisfying shopping experience. We understand that sometimes a product may not meet your expectations, and we are here to assist you with our Refunds and Returns Policy. This policy outlines the process, conditions, and timeframes for product returns and refunds. Please read this policy carefully before making a purchase.
- Eligibility for Returns and Refunds
To be eligible for a return and refund, the following conditions must be met:
a. Timeframe: You must initiate a return within 30 days from the date of delivery.
b. Condition: The product must be in its original condition, unused, and with all original packaging and tags intact.
c. Proof of Purchase: You must provide a valid proof of purchase, such as an order number or purchase receipt.
- Products Not Eligible for Returns and Refunds
Certain products are exempt from our returns and refunds policy due to hygiene and safety reasons. These products include but are not limited to:
- Personalized items.
- Products that have been used or damaged by the customer.
- Clearance or final sale items.
- Initiating a Return
To initiate a return, please follow these steps:
a. Contact our Customer Support: Send an email to sara.raees313@gmail.com with your order number, reason for the return, and any relevant details. Our customer support team will provide you with a return authorization and instructions on how to proceed.
b. Package Your Return: Once you have received the return authorization, carefully package the product in its original packaging, ensuring it is secure for transit.
c. Ship the Product: You are responsible for shipping the product back to us. Please use a trackable shipping method and retain the tracking information for your records.
- Refund Process
Upon receiving and inspecting the returned product, we will process the refund within 5 business days. The refund will be issued using the original payment method used for the purchase. Please note that shipping and handling fees are non-refundable.
- Damaged or Defective Products
If the product you received is damaged or defective, please contact our customer support team at sara.raees313@gmail.com within 7 days of delivery. We will provide you with further instructions and may request photos or additional information to assess the issue. We will gladly replace the damaged or defective product or issue a full refund, including shipping costs.
- Contact Information
For any questions, concerns, or assistance with returns and refunds, please contact our customer support team at:
Email: sara.raees313@gmail.com
- Address for Returns
Please ship your returns to:
Sarah Shaikh 5206 Burj Khalifa Residence
- Fairness and Transparency
We are committed to treating our customers fairly and transparently. Our Refunds and Returns Policy is designed to provide a smooth and hassle-free experience for our customers while maintaining the integrity of our business.
Date: August 5th, 2023
By shopping at thebluelightblockers.com, you acknowledge that you have read, understood, and agree to our Refunds and Returns Policy.